📄 Privacy Policy – OTTSTAR

Last Updated: 01-01-2025

Welcome to OTTSTAR (“we”, “our”, “us”).
We operate the website www.ottstar.in and the OTTSTAR mobile & TV applications (collectively, the “Platform”).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our video streaming services.

By accessing OTTSTAR, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Personal Information

We may collect the following details when you register or use our services:

• Full Name

• Email Address

• Mobile Number

• Profile Information

• Payment Details (processed securely via payment partners; we do not store card/UPI data)

B. Device & Technical Data

• IP Address

• Device type, OS, browser

• App version & device identifiers

• Location (approx. – via IP)

• Crash logs, performance analytics

C. Usage Data

• Videos watched

• Watch history & watch duration

• Search terms

• User interactions (likes, shares, downloads if enabled)

D. Cookies & Tracking

We use:

• Cookies

• Local storage

• Analytics pixels
  to enhance user experience and prevent unauthorized access.

2. How We Use Your Information

We use collected data to:

• Provide and improve OTT streaming services

• Manage user accounts & subscriptions

• Deliver personalized recommendations

• Maintain platform security & prevent fraud

• Communicate important updates, offers & notifications

• Comply with legal and DRM/copyright requirements

3. Data Sharing & Disclosure

We do not sell your personal data.

We may share limited information with:

A. Trusted Third-Party Service Providers

• Payment gateways

• Analytics partners

• CDN & streaming servers

• Cloud hosting services

• Customer support tools

B. Legal Authorities

Only when required to:

• Comply with court orders

• Prevent fraud or unauthorized access

• Verify copyright protection or licensing

Your data is always protected under strict confidentiality agreements.

4. Video Content, Copyright & DRM Protection

OTTSTAR streams content that is:

• Fully licensed

• Copyright-owned

• Distributed legally under agreements

We use:

• DRM (Digital Rights Management)

• Anti-piracy systems

• Screenshot/blocking measures (where applicable)

Unauthorized downloading, redistributing, or recording of content is strictly prohibited.

5. Children’s Privacy

Our platform is not intended for users under 13 years.
We do not knowingly collect information from children under 13.

6. Data Security

To secure your data, we use:

• SSL encryption (HTTPS)

• Encrypted streaming links

• Firewalls & secure cloud hosting

• Regular audits and security monitoring

However, no online service is 100% secure.
We take reasonable measures to safeguard user information.

7. Your Rights

Depending on your location, you may request:

• Access to your data

• Correction of information

• Account deletion

• Opt-out from marketing notifications

Contact our support team for any data requests.

8. Subscription, Payments & Refunds

OTTSTAR uses secure third-party payment gateways.
We do not store payment card or UPI information.

Refunds follow our Refund & Cancellation Policy, available on the website.

9. Third-Party Links

OTTSTAR may display links or advertisements from third parties.
We are not responsible for their privacy practices.

10. Changes to This Privacy Policy

We may update this policy occasionally.
Revised policies will be posted on this page with an updated “Last Updated” date.

11. Contact Us

For any privacy-related queries:

OTTSTAR Support Team
📧 Email: support@ottstar.in
🌐 Website: www.ottstar.in